If you have a complaint about TVS Alternatives Private Limited or the fund we manage, we want to hear about it and resolve it quickly. Please start with us. If you are not satisfied with our response, you can escalate it through SEBI’s platforms below.
1. Write to us
For any grievance or complaint, please email us at compliance@tvs-alts.in. Please include your name, your contact details, your investor or folio reference if you have one, and a short description of the issue.
You can also write to our Compliance Officer, at TVS Alternatives Private Limited, No. 119, Harita Towers, 2nd Floor, St. Mary’s Road, Abhiramapuram, Chennai 600018. We will acknowledge your complaint within 48 hours and aim to resolve it within 14 days.
2. SEBI SCORES
If you are not satisfied with our response, you can lodge a complaint on SCORES, SEBI’s online complaints system, at scores.sebi.gov.in.
3. Online Dispute Resolution (ODR) portal
If the matter is still not resolved, you can start online conciliation or arbitration through the SMART ODR portal at smartodr.in, as set out in SEBI’s circular on online resolution of disputes in the securities market.